Help & Frequently Asked Questions
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Yes! We offer a 25% discount off the publisher's list prices to school and public libraries when ordering direct. This discount does not pertain to university/ corporate libraries or to individuals or resellers, who should contact Enslow for sales terms. Resellers are free to set their own prices. Prices, specifications, and publication dates are subject to change without notice.
Yes. Federal I.D. #47-1941103
Standard shipments are shipped via UPS ground or parcel post. Please add 10% for shipping ($5.49 minimum). Applies to U.S. delivery addresses in the 50 states only. Please speak to your customer service representative for all other special shipping needs. Rush shipments, shipments outside the USA, and special shipping requests are subject to additional charges. We will contact you by e-mail to confirm any additional charges.
Payment is due 30 days from invoice date.
We send our shipments by UPS carrier.
Every book on this web site, unless otherwise specified (for example, paperback), is a library-bound hardcover edition, side-sewn, and reinforced with cotton drill.
Yes. If you are interested, please click on the Library Processing Form button or review before check out. Alternately, you can e-mail email@example.com or call customer service at 1-800-398-2504 for assistance.
Yes. Enslow Publishing unconditionally guarantees the bindings and other materials used in its books. Books returned for any reason by schools and libraries will be accepted for 30 days from date of invoice.
AR® is the abbreviation for Accelerated Reader®
SRC is the abbreviation for Scholastic Reading Counts!™
Yes. We subscribe to Secure Sockets Layer (SSL) technology.
Yes. Please send a query e-mail to CustomerService@enslow.com.